Voice Engine
Your phone keeps ringing. Even past your budget.
AI answers, books, transfers, and takes voicemails on every line. Per-brand voice. Per-brand knowledge base. Quality scales down before service does.
“If your monthly AI budget runs out, the agent quietly switches to cheaper models and keeps answering.”
What this fixes
The problems we built this engine to kill.
Without it
After-hours calls go to voicemail
Customer calls at 7:14pm. Nobody picks up. They don't leave a message. They call your competitor at 7:15.
Old answering services sound robotic
The voice is wrong. The menu loops. Customers hang up before they reach a human.
Per-call AI services climb fast in season
Smith.ai-style services charge per call. Your costs go up exactly when you're busiest.
With it
AI answers in two rings
Real-sounding voice. Knows your services, hours, service area, transfer number, and FAQs.
Books, captures, transfers, voicemails
Picks the right path based on what the caller needs. Hot lead transfers to your cell. Routine job books itself. Voicemail goes to a transcript.
Flat-rate minutes
300 on Starter. 1,000 on Growth. 3,000 on Pro. Predictable cost every month.
How it works
Four steps, end to end.
Set the greeting and knowledge base
Business name, services, hours, transfer number, FAQs. 20 minutes.
Forward your line
Forward your business number to the AI DID, or use a dedicated number for after-hours only.
Test from your cell
Call the line. Try the edge cases. Adjust the prompt config until it sounds right.
Watch the dashboard
Every call recorded, transcribed, summarized. Customers auto-aggregated into the CRM.
What’s in the box
Live features, today.
- Per-brand voice and knowledge base
- Inbound call handling with booking
- Voicemail transcription plus email
- Live human transfer on demand
- Inference budget per tier ($6/mo Starter, $20/mo Growth, $60/mo Pro)
- Inference-budget gating (premium then economy then minimal)
- Premium stack tuned for low-latency, natural-sounding calls
- Economy fallback stack on budget cap
- Per-call recording with full transcript
- Auto-CRM customer record creation
- Granular call-state tracking
“We didn't answer 30% of our after-hours calls before. Now we capture all of them. Eight new jobs in the first month came from calls we would have lost.”
— Raiden's Electrical Services, one of the seven brands we run on AutomationFire