Rep Agent
The AI receptionist your business actually needs.
Answers your phone, books appointments, captures leads, takes voicemails, and transfers to your team when it has to. On every paid tier.
“Your phone never goes silent. Even past your budget.”
What this fixes
The problems we built this engine to kill.
Without it
After-hours leads die in voicemail
Customer calls at 7:14pm. Nobody picks up. They don’t leave a message. They call your competitor at 7:15.
Old answering services feel like answering services
Robotic voice. Endless menus. Customers hang up before reaching a human.
Per-call pricing climbs fast
Smith.ai-style services charge per call. Your costs go up exactly when you’re busiest.
With it
AI answers in two rings
Real-sounding voice. Knows your services, your hours, your service area, your team.
Books, captures, transfers, voicemails
Picks the right path based on what the caller needs. Hot lead transfers to your cell. Routine job books itself. Voicemail goes to a transcript.
Flat-rate minutes, not per-call
300 minutes on Starter. 1,000 on Growth. 3,000 on Pro. Predictable cost.
How it works
Four steps, end to end.
Set the greeting and knowledge base
Business name, services, hours, transfer number, FAQs. Done in 20 minutes.
Forward your line
Forward your business number to the AI DID, or use a dedicated number for after-hours only.
Test from your cell
Call the line. Try the edge cases. Adjust the prompt config until it sounds right.
Watch the dashboard
Every call recorded, transcribed, summarized. Customers auto-aggregated into the CRM.
What’s in the box
Live features, today.
- Per-brand voice and knowledge base
- Inbound call handling with booking
- Voicemail transcription + email
- Live human transfer on demand
- Inference-budget gating (quality scales before service does)
- Premium model stack tuned for low-latency, natural-sounding calls
- Economy fallback stack on budget cap
- Per-call recording with full transcript
- Auto-CRM customer record creation
- Granular call-state tracking
“We didn’t answer 30% of our after-hours calls before. Now we capture all of them. We added 8 jobs in the first month from calls we would have lost.”
— Raiden’s Electrical Services, one of the seven brands we run on AutomationFire